Kitimat Youth Soccer Association (KYSA) Refund Policy
Purpose: To provide guidelines to determine when a refund for registration fees is issued.
Definition: The “Registration Fee” is determined by the Board members before registration begins for the season.
Background: KYSA needs to assign a refund deadline date to discourage cancellations throughout the season and create stability on the team rosters. KYSA also needs to identify the circumstances when a service fee will be charged against the refund and those where the service fee will be waived and a full refund is issued.
Policy: Refunds will not be offered if any of the following conditions are met:
- Player has already been placed on a team.
- Player quits of their own accord.
- Player leaves KYSA to join another club or sporting activity.
- Player is dismissed for disciplinary reasons.
- Refund request is past team selection deadline.
A refund request must be submitted in writing to the KYSA office. Approved refunds would be subjected to an administration fee of $25.00, costs incurred (including but not restricted to BCSA Registration fee, Field Development Fee) and pro-rated for the duration of the season.
A refund granted for medical purposes must be accompanied with written verification rom an attending physician.
The Registrar and Executive KYSA are permitted to review refunds on a case by case basis to determine that there are extenuating circumstances.
Procedure: The Registrar will identify the members requiring refunds and the amount to be refunded and submit the request to the Board for approval/disbursement. For extenuating circumstances, both the Registrar and Board will discuss the situation and decide on the amount. All refunds will be issued by cheque and mailed to the recipient.